Certificates Mailboxes: We will create your mailbox the first time we create certificates for you. This means if this is the first time you have used our service you won't be able to log in until we create your mailbox and certificates.
Live certificates will be available the next business day by 6 PM. If you take a course on Friday, Saturday, or Sunday your certificates will be posted by 6 PM Monday.
Self-Directed certificates will be available by 6PM Central Time the same business day you pass your test. Certificates for courses taken Saturday or Sunday will be available by 6PM Monday.
We send the user logs to the AARC on a monthly basis, usually within the first 10 days of the following month. For Florida practitioners we submit your information to CE Broker the same day we create your certificates.
Certificate Accounts & Passwords
To access your mailbox please follow these directions and enter your information in one of the the fields below. Use the first one if your last name begins with A-K or the second one if your last name begins with L-Z. Be sure to enter all information in lower case letters.
Your Account Name is: lastname_firstname
Then press the GO button.
Note: To type an underscore hold the SHIFT key down and press the HYPHEN key. The hyphen is the same the minus key. On a standard QWERTY keyboard the HYPHEN (minus) key is at the top of the keyboard to the right of the zero key. (shift)(-)
A User Name and Password box will pop up. Your User Name is the same as your account name: lastname_firstname
Your Password is your zip code.
Example:
John Smith lives in the 76137 zip code.
Account Name: smith_john
User Name: smith_john
Password: 76137
Hyphens are removed, so smith-jones becomes smithjones.
If need help please either call or email us, but be sure to first read the certificate availability information at the top of this page.
LOGIN TO DOWNLOAD CERTIFICATES - LAST NAME BEGINS WITH A-K
LOGIN TO DOWNLOAD CERTIFICATES - LAST NAME BEGINS WITH L-Z
We have to weigh privacy vs. usability. Anyone who knows your first name, last name, and zip code will be able to view and download copies of these certificates.
While this is convenient for you and your employer, we will change your password upon request.
All certificates distributed beginning January 1, 2009 will be in your folder. Please contact us if you would like us to add your 2008 certificates to your folder.
